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Dear Nathan,
A Ribbon style approach would be a good idea. The drag and move problem I ran into was caused by logging in on a device with a different resolution than my normal screen/device. With the help of one of your colleagues I found a solution for this problem. But there's still a chance that the problem comes back when I log in on a device with a different resolution.
Regards,
Hidde Galema
Can you add more details? If you drag and move a toolbar to another location, those settings are restored when you close and reopen the program. We have discussed adopting a Ribbon style approach to the toolbars, so that might be the next improvement for accessing tools.