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Prevent tabs in Grid windows from always being hidden by scroll bar

The horizontal scroll bar at the bottom of the grid window occupies half the screen by default and needs to be constantly moved every time to access a common tab like pumps. Like EVERYTIME you close the window. It is actually a huge pain and shoul...
Casey Shannon about 2 years ago in InfoWorks WS Pro / Productivity 1 Gathering support

Hydrant and valve placement optimization

Hi there, We have been discussing the valve optimization in the whole County and if the InfoWater Pro can have the function to optimize the placements of hydrants and valves in the network to facilitate the design and high-level planning, that wou...
Guest about 2 years ago in InfoWater Pro / Productivity 1 Gathering support

Modify How InfoSurge Counts Features for Licensing

We have 20,000-pipe InfoSurge licenses. We frequently have operational models larger than that, where we want to perform Surge modeling. Even if we deactivate portions of the network, InfoSurge still counts the total number of features. This waste...
Guest almost 5 years ago in InfoWater Pro 1 Will not implement

New Feature is Active in All Scenarios Option (InfoWater/Pro)

Add a tools/options option so when you add new features they will be active in all scenarios, instead of getting errors 100 times for every scenario you try to run where the features were not included originally. This would be especially useful wh...
Guest almost 5 years ago in InfoWater Pro / Productivity 0 Gathering support

Account for multi-connection properties during criticality analysis

Some hospitals for example have multiple service laterals connecting them to the network. If one line is cut off from service due to a repair, the hospital can still get water. As a result, criticality is overestimated when this logic is ignored. ...
Nathan Gerdts over 2 years ago in InfoWater Pro / Other 0 Gathering support

Apply two-valve isolation for criticality analysis

For some projects we need to isolate the repair area with two closed valves in all directions in case one valve were to fail. Please incorporate this as an option in criticality analysis when summing affected customers
Nathan Gerdts over 2 years ago in InfoWater Pro / Other 0 Gathering support

Simple Criticality Assessment Manager reporting in InfoWater Pro

I want a simple report for each pounded area between valves, reporting the length of pipe affected, number of customers, number of critical customers, amount of demand taken offline by isolation, and possibly the total volume of demand lost betwee...
Guest about 5 years ago in InfoWater Pro 0 Under consideration

I would like more informative error messages when trying to Change an ID

I tried to change the ID for a pump, but I overlooked the “Target Element Type” dropdown, which was automatically set to junction. It took me a while to realize my mistake. It might be helpful to other users if the error messages/warnings (see be...
Guest over 5 years ago in InfoWater Pro / Productivity 0 Gathering support

InfoWater for QGIS

ArcMap and ArcGIS Pro are expensive and slow. QGIS is free and fast.
Colin Ricks over 5 years ago in InfoWater Pro 0 Will not implement

Add multiple rows to the InfoWater "Rule Header" DB table

In the "Pipe Control" or "Node Control" DB tables, I can insert or append multiple rows at once. In the "Rule Header" DB table, I can only insert or append one row at a time, and each row must have an ID. Please make the behavior of this table co...
Colin Ricks almost 3 years ago in InfoWater Pro 0 Under consideration