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Autodesk
Status Gathering support
Product Info360 Asset
Created by Tony Andrews
Created on Feb 24, 2025

Relinking inspections to their media after deletion and re-import

Deleting and re-ingesting inspections that have already had their associated media imported into Info360 Asset WILL NOT result in the media re-linking to the inspections.

This is a SERIOUS flaw in the management of CCTV inspections and associated media files. It is ENORMOUSLY inconvenient for an Info360 Asset user to have to re-ingest the CCTV inspection media in this case.

The bulk deletion of inspections could be done deliberately (genuine or nefarious intent) or accidentally! It doesn't really matter why, but the consequences are catastrophic. Gigabytes of video will need to be re-uploaed.

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